Frequently Asked Questions

FreedomConnector is in beta. This means we're still working out some kinks! Over the next few months we will be rolling out a TON of new features, as well as fixing bugs that are bound to happen with so many new users on the website.

We built this system for YOU, so we want your feedback! Use the red Feedback button on the right side of your screen to tell us what you think. For FreedomWorks, FreedomConnector is a never-ending project. We are learning new things every day about how you use the site. FreedomConnector will have ongoing updates and improvements so you can get connected and take action using effective tools and the latest technology.

Where is my verification email?
How do I find activists, events, groups and discussions?
How do I create a group?
How do I create an event?
How do I import event feeds from Meetup or Ning?
How do I promote my group or event?
How do group alliances work?
How do I follow other regions?
How do I change my location?
Why doesn’t my profile, group or event show up in Search?
Why can’t I find myself on the map?
How do I manage my discussions?
What new features are coming to FreedomConnector?

Where is my email confirmation?

When you create an account on FreedomConnector, you should receive a verification email to validate your email address. If you have not received this email, make sure to check your spam folder! To help ensure you receive notifications please add connect@connect.freedomworks.org to your email address book.

You can request another verification email by going to the Verification Email section of your Account Settings and clicking the Re-send Verification Email button or click here to re-send your verification email.

If you are still having problems verifying your email address, please contact the FreedomConnector web team by clicking the red Feedback button on the right side of the screen and posting a comment. Include your name and the email address you used to sign up in the email. We will verify your email address so you can start using all the features of FreedomConnector as soon as possible.


How do I find activists, events, groups and discussions?

We’ve developed FreedomConnector to make it easy to expand your network. There are several ways of finding activists, events, groups and discussions on the site. Start by checking out the region pages of the regions you’re following. Go to your home page and click on Your Regions in the left column. Region pages will show all the activity happening in that region. You can find activists, events, groups and discussions at a local level.

You can also use the Activity Feed on your home page to view all of the activists, events, groups and discussions in your area. Just filter to Local Area using the option in the left column.

Don't forget to check out the recommended connections, events, groups and discussions throughout the site. FreedomConnector suggests this content based on your location and interests.

You can also search for anything on FreedomConnector and filter results by category, distance, date, event type and more. For example, if you’re looking for your local town hall or book club, you can filter the search results to see only those types of events using the options in the left column. Click here to find activists, events, groups and discussions.


How do I create a group?

The first step on FreedomConnector is to create your individual account. This way you can attend events, join other groups and take action as yourself. Once you’ve created your individual account on FreedomConnector, creating a group is easy!

  • Go to the Create tab at the top of the site.
  • Select Create a New Group.
  • Fill out the Title, Location, Mission Statement and Brief Description fields.
  • Upload an image for your group.
  • Check off the issues your group is concerned with.
  • Decide if you want your group membership open, moderated or closed.
  • Decide if you want your group discussions open or for members only.
  • Click Save this Group.
That’s it! Now, when you create events you can host them either as yourself or as your group. You can also form alliances with other groups you work closely with.

By creating a group, you will be the group’s administrator. As administrator, you have the power to manage group members and alliances, as well as to send out private messages to all members of the group.

You can designate other group members as additional administrators. These administrators will have the same privileges as you and will be able to manage group members, manage alliances and send out private messages to all members of the group. Click here to create a group.

Be sure to utilize group discussions to communicate with your group. Discussions are much more effective than private messages because they allow everyone to jump into the conversation. They are also easier to organize and keep track of. You can follow all of your discussions throughout FreedomConnector by clicking the Discussions tab in the left column on your home page. Click here to learn more about discussions.


How do I create an event?

The first step on FreedomConnector is to create your individual account. This way you can attend events, join groups, and take action as yourself. Once you’ve created your individual account on FreedomConnector, creating an event is easy!

  • Go to the Create tab at the top of the site.
  • Select Create a New Event.
  • Give your event a Title.
  • Decide whether to host the event as yourself or as your group. You can only host events as your group if you are administrator of the group.
  • Fill out the Location, Description, and Date/Time fields.
  • Upload images for your event.
  • Check off the issues your event is concerned with.
  • Click Save this Event.
That’s it! By creating an event, you will be the event’s administrator. As administrator, you have the power view all attendees in a printable list or export attendees in a .csv Excel file.

Attendees can invite others to RSVP by clicking Invite Friends on the event page. Your event can also be shared on Facebook, Twitter and Google+.

Convenient driving directions are available for all users by clicking Directions in the left column. Users can enter their address and get driving directions without ever leaving the FreedomConnector website! Click here to create an event.


How do I import event feeds from Meetup or Ning?

We know some of you already use websites like Meetup or Ning to organize your events. To bridge the gap, FreedomConnector makes it easy to import your event feed. Once you import your feed, it will automatically post your events on FreedomConnector when you create them on Meetup and Ning. Importing event feeds is easy!

  • Go to the Create tab at the top of the site.
  • Select Import Your Existing Events.
  • Click on the Meetup or Ning logos for instructions on how to find your Feed URL.
  • Give your event feed a Title.
  • Decide whether to host the events as yourself or as your group. You can only host events as your group if you are administrator of the group.
  • Fill out the Location and Description fields.
  • Upload an image for your event feed.
  • Select the Event Type.
  • Click Save this Event Feed.
That’s it! You only need to set it up once. Now your events from Meetup or Ning will be automatically posted on FreedomConnector. Click here to import your existing events.

If you get an error saying that your feed URL is already used by another feed, please contact the FreedomConnector web team by clicking the red Feedback button on the right side of the screen and posting a comment. Please include the Feed URL that you are trying to import. We will reassign the feed to your group or user account.


How do I promote my group or event?

FreedomConnector gives you tools to expand your group and promote your events. On group and event pages you can invite others to join or attend. Click Invite Friends from the event or group page and you can invite other FreedomConnector users by selecting some or all from the list.



You can also invite contacts from your personal email account. It’s easy to import your email contacts by clicking Import Contacts from the Invite Friend box. You'll be asked to log into your email account. Don't worry, your password is never stored! You can select some or all of your email contacts and invite them to join your group or attend your event, even if they're not FreedomConnector members yet.

You can also share you group or event on Facebook, Twitter and Google+ by clicking the buttons on the group or event page. This is an easy way to reach your entire network instantly.


How do group alliances work?

Many groups wish to retain their autonomy, but collaborate with other local groups to become a stronger force in their area. To facilitate this, you can form an alliance with other groups. When you form an alliance you will be able to co-host events and work together without losing your group’s autonomy.

To request an alliance with another group, go to that group’s page and click Request Alliance in the right column. You must be administrator of your group to request an alliance with another group.

When you make your request, the administrator of the other group will be notified and can approve your request. You’ve now joined forces! Click here to find groups near you.


How do I follow other regions?

When you join FreedomConnector you automatically follow your local state, county, and district. To follow other regions or districts, hover over the Search box at the top of the site and click Browse All Regions. Select the region you want to follow. On the region page click the Follow button. Click here to find regions.

FreedomConnector determines you default location automatically when you create your account. To change your default location, go to the Location section of Account Settings and update it.


How do I change my location?

To change your default location, log into FreedomConnector and hover over Your Profile at the top right. Select Account Settings. Select the Location tab.

Here you can change your default location, as well as set your preferred search radius. You can also edit the regions you're following in addition to your default location. Make sure to click Save Settings when you're finished making changes!


Why doesn’t my profile, group or event show up in Search?

As we work to make FreedomConnector faster and more stable, there may be a short delay for items to show up in the Search section. It should not take more than 15 minutes for your profile, group or event to show up in Search, and most often it's instant.

If it's been longer than 15 minutes and your profile, group or event has not shown up in Search, please contact the FreedomConnector web team by clicking the red Feedback button on the right side of the screen and posting a comment.


Why can’t I find myself on the map?

We use Google Maps to power the interactive maps you see throughout FreedomConnector. Unfortunately Google limits the number of points we can display on the map at one time. For this reason, sometimes you may not find yourself, your group, or your event on the map until you zoom in. Try zooming in. If you're still having trouble, please contact the FreedomConnector web team by clicking the red Feedback button on the right side of the screen and posting a comment.


How do I manage my discussions?

Discussions are an essential tool on FreedomConnector. You can use them to communicate with your group, to start a conversation about an important issue or to meet new activists. Discussions exist all throughout FreedomConnector on groups, events, regions, profiles, you name it!

You can easily manage your discussions is by clicking Discussions in the left column on your home page. Here you will find all the discussions you’ve participated in. It’s simple to keep track of conversations and reply to other users all from one page! You can start new discussions here as well as find recommended discussions that you may be interested in. Click here to learn more about Discussions.


What new features are coming to FreedomConnector?

FreedomConnector is an ongoing project for FreedomWorks. We will continue to improve and optimize the site, as well as add new useful features as long as YOU keep the community alive.

Some features to come in the near future:

  • Points and badges. As you use the site you will earn points and badges for actions taken. The more points you have, the more powerful you will be as a user.
  • Mobile version of the website. We are developing a version of FreedomConnector optimized for smart phone browsers. We also have plans for iPhone, Droid and other device apps.
  • Online petition system. Users and groups will be able to create online petitions to take real grassroots action on issues you care about.
  • Blog and website integration. Have an existing blog or website with an RSS feed? Import it to FreedomConnector once and we'll pull in all of your posts as news content on the site. You'll be syndicating your content to the entire FreedomConnector community.
  • MUCH MORE to come! Stay tuned and keep checking FreedomConnector to see what’s happening near you and what new tools are available.